# Quadruple charged for OSC Pilot **URL:** \ **Category:** OSC/PAR Bugs and Feature Requests\ **Created:** [April 14, 2026, 6:20am UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024 "2026-04-14T06:20:31Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ProfessorConeyack](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@ProfessorConeyack](https://forum.oscpilot.com/u/ProfessorConeyack)\ **Post date:** [April 14, 2026, 6:20am UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/1 "2026-04-14T06:20:31Z")
Looking back at my google wallet, I noticed that I was charged a total of four times for OSC Pilot b6610d7b-5cb3-4a45-84bf-a1d43a329df5 - Jan 30, 2026 at 11:50 AM ed56a164-7daf-402b-a9b3-624e8e25a08e - Jan 30, 2026 at 11:44 AM 840e5a34-6b75-4315-8efc-5e645a4dc186 - Jan 30, 2026 at 11:27 AM 54aedfbb-8e14-426e-ac49-cde06348f4af - Jan 30, 2026 at 11:21 AM I want a FULL REFUND. ---
**Author:** ![malcolm](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.oscpilot.com/malcolm/32/19_2.png) [@malcolm](https://forum.oscpilot.com/u/malcolm)\ **Post date:** [April 14, 2026, 3:20pm UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/2 "2026-04-14T15:20:10Z")
Hey, sorry about this issue. Can you please email [sales@oscpilot.com](mailto:sales@oscpilot.com) and they can see what the issue was. Thanks Malcolm ---
**Author:** ![ProfessorConeyack](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@ProfessorConeyack](https://forum.oscpilot.com/u/ProfessorConeyack)\ **Post date:** [April 14, 2026, 5:48pm UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/3 "2026-04-14T17:48:54Z")
Yup and also sent a screenshot of all transactions from inside Google wallet, with timestamp. ---
**Author:** ![ProfessorConeyack](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@ProfessorConeyack](https://forum.oscpilot.com/u/ProfessorConeyack)\ **Post date:** [April 17, 2026, 2:47pm UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/4 "2026-04-17T14:47:06Z")
Yoir sales team cannot and will not communicate with your client, myself. Complete incompetence. ---
**Author:** ![malcolm](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.oscpilot.com/malcolm/32/19_2.png) [@malcolm](https://forum.oscpilot.com/u/malcolm)\ **Post date:** [April 17, 2026, 3:12pm UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/5 "2026-04-17T15:12:55Z")
Hey, I’ve seen the email thread with sales and they are answering you promptly and doing their best to help. I’ve also checked the order logs and the issue is that we don’t have any record of any extra changes, and have not received any extra funds. I understand this is frustrating, but the funds that have been taken from you are currently in the hands of another company in the middle somewhere, not us. The sales team has suggested, correctly, the next step would be for you to dispute the charges with your credit card company/google wallet, and we’ll attest that we agree with the dispute. That will force them to reconcile the issue on their side. Hopefully you will move ahead with that to resolve the issue. Thanks Malcolm ---
**Author:** ![ProfessorConeyack](https://avatars.discourse-cdn.com/v4/letter/p/f1d935/32.png) [@ProfessorConeyack](https://forum.oscpilot.com/u/ProfessorConeyack)\ **Post date:** [April 21, 2026, 7:42pm UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/6 "2026-04-21T19:42:49Z")
And then completely ghosting while in dispute. That’s not how you run a company. ---
**Author:** ![malcolm](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.oscpilot.com/malcolm/32/19_2.png) [@malcolm](https://forum.oscpilot.com/u/malcolm)\ **Post date:** [April 22, 2026, 3:16am UTC](https://forum.oscpilot.com/t/quadruple-charged-for-osc-pilot/1024/7 "2026-04-22T03:16:28Z")
Hey, We certainly haven’t ghosted you. Both myself and the sales@ team are answering your emails and messages promptly. The last exchange I see is us suggesting you open the dispute, and then your response which didn’t elicit any further action on our side as it was just a snide remark. If there was another email you’ve sent please raise it with me and I’ll make sure it’s answered. Thanks Malcolm